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connects EnerG to utility providers so statements, accounts, and meters sync without manual exports. Add the integration once at the portfolio level, then open Arcadia from Building data sources to assign meters and accounts to each site.

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Add the Arcadia data source (portfolio)

You add Arcadia once per portfolio before you manage credentials or map meters at the building level.
1

Open Data Sources

In the portfolio left sidebar, click Data Sources. The page shows integrated data source cards and an All Data Sources list.
EnerG Data Sources page showing Utility Hub with Arcadia badge Manual Entry Virtual Entry Kode OS and CSV Upload source cards with left panel listing sources and Add Data Source button

Data Sources page at the portfolio level

2

Add the source

Click + Add Data Source. Select ARCADIA in the API dropdown. Enter Credentials, Client Id, and Client Secret from your Arcadia account, then click Confirm.
Add Data Source dialog showing ARCADIA selected with Credentials Client Id and Client Secret fields

Add Data Source dialog with ARCADIA selected

The Arcadia source appears as a Utility Hub card with an Arcadia badge after creation.

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Open Arcadia from the building view

After portfolio setup, manage Arcadia for one building from the building Data Sources menu.
1

Select a building

From Portfolio Home, open a building in the building view.
2

Open Arcadia

Expand Data Sources in the left sidebar. Under All Data Sources, click Arcadia (or Utility Hub when labeled that way).
The Arcadia detail page shows five tabs: Bills, Credentials, Meters, Accounts, and Statements. Use them to upload bills, connect provider logins, and link discovered meters and accounts to the building.
Validate username and password on the utility provider portal before you enter them in EnerG. Invalid credentials delay collection until you fix them.

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Bills tab

Upload PDF utility bills when you need data that is not yet available from automated collection.
Arcadia Bills tab with Search Bills field Add Bills button and table showing Uploaded date File name preview icon Provider Status Queued and Buildings Unassigned

Arcadia Bills tab with uploaded bill queue

Click + Add Bills to drag PDFs into the upload area. OCR extraction can take several hours. Assign processed bills to buildings when Buildings shows Unassigned.

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Credentials tab

Add provider login credentials so Arcadia can retrieve statements and discover accounts.
Arcadia Credentials tab with Search Credentials Add Credentials button and table showing Connection Success status Login And Data Discovery Success and Total Accounts counts

Arcadia Credentials tab with connection status

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Add a credential

1

Click Add Credentials

On the Credentials tab, click + Add Credentials.
2

Choose a provider

In Search Providers, find and select the utility, such as City of Crystal Lake, Illinois.
Add a new Credential dialog with Search Providers list showing City of Crystal Lake City of Seattle Liberty Utilities and other utilities

Add a new Credential provider list

3

Enter login details

Confirm the provider portal, then enter Username and Password. Use Open Provider Portal when you need to verify the login page.
Add a new Credential form for City of Crystal Lake Illinois with Review Provider Details Open Provider Portal Username and Password fields and Submit button

Add a new Credential login form

Click Submit. Arcadia downloads available statements. Processing can take a few hours to one day depending on the provider.

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Meters tab

Review discovered meters and assign them to the building.
Arcadia Meters tab with Search Meters Assign Meters button and table with Meter Number Service Type Unit Account Numbers Provider Service Address and Active status

Arcadia Meters tab with meter list

The table lists each discovered meter with its level, service type, unit, account, and provider. For column definitions, see Meter table columns. For service type groups, see Service types. Click Assign Meters to link meters to the open building.
Add existing Meters modal with Search Meters table showing Meter Number Service Type Provider Name Address checkboxes and pagination 1-20 of 220

Add existing Meters dialog

Search meters, select checkboxes for meters that belong to the building, then click Submit. Meters appear on Building meters after assignment and processing.

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Accounts tab

Review utility accounts discovered from credentials.
Arcadia Accounts tab with Search Accounts Add Accounts button and table with Provider Name Status CONNECTION_SUCCESS or INACTIVE Last Statement Date and Active Yes

Arcadia Accounts tab

Click + Add Accounts to link accounts to the building.
Add existing Accounts modal with searchable table of provider names status CONNECTION_SUCCESS or INACTIVE last statement dates and pagination 1-50 of 3895

Add existing Accounts dialog

Select accounts with CONNECTION_SUCCESS when possible, then click Submit.

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Statements tab

Browse bills Arcadia retrieved from connected providers. Use this tab to download statements for audits or cost review.
Arcadia Statements tab with Search Statements and table showing Statement Date with view icon Type BILL Provider Enbridge Gas Due Date and Amount Due columns

Arcadia Statements tab

See Utility cost analysis for how finance teams use downloaded statements.

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Next steps

Building data sources

Return to the building data sources overview.

Building meters

Review meters assigned to the building after mapping.

Portfolio data sources

Manage portfolio-wide connections and other connectors.

CSV uploads

Bulk-load spreadsheet history when you have structured files.

Data sources and meters

Understand how bills and meters feed EnerG analytics.
Last modified on August 18, 2026