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Use FDD Events for real-time triage while you are on site. An event is one FDD finding on a device. An incident groups related events under one ID so you can see shared impact. Events match Events on the web.

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Triage an event

1

Open FDD Events

Select FDD Events from the building app launcher.
2

Narrow the list

Tap the header filter icon for area, priority, and date chips such as Last 7 Days. Use the history icon to refresh when streaming is enabled for your site.
3

Open a row

Tap an event for a quick summary sheet, then Event Details for the full page.
4

Acknowledge and investigate

Acknowledge when you are assigned. Use Points Trend to see sensor history, add comments, or create a work order when needed.

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Choose a view

The header dropdown switches list and dashboard modes:
FDD Events view menu with Events, Incidents, Active, and Historical options

Events, Incidents, Active, and Historical

On the list screen, switch between Events and Incidents with the tabs under the header.
FDD Events list tabs with Events selected and Incidents unselected

Events and Incidents tabs

FDD Events list with Damper Fully Open and Temperature Greater than Setpoint alerts on VAV devices
Each row shows:Tap a row to open a quick summary sheet, then Event Details.
Event sheet with area Floor 1, Occupancy command point, and Active end time

Event summary sheet

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Event details

The full event page includes metadata, diagnostics, and actions.
Event details with building, device VAV_303, priority Alert, and Unacknowledged control
Use the section dropdown below the event title to switch panels.
Shows status, duration, and the routine description (Show more expands the full text).
Event info with Open status, duration, and routine description Show more

Info tab with description

Select points on the device, then open Trends View to compare commands and sensors over time.
Points Trend for VAV_303 with discharge damper percent selected
Trends View for VAV_303 discharge damper percent and occupancy command

Trends for damper command and occupancy

Lists work orders linked to the event. Tap Create Work Order to open the create form when none exist yet.
Event Work Orders empty state with Create Work Order button
Create Work Order form with Name, Data Source, Entity, and Action fields
Add notes for your team in the comment thread.
Event Comments with Enter comment here field
Lists past occurrences of the same routine on the device.
Historical occurrences list for Damper Fully Open with Active and past date ranges
Lists system actions such as creation, merges, and notifications with timestamps.
Event Activity Log showing This event/incident is created with timestamp May 28, 2026 9:11 AM

Activity Log with creation timestamp

Acknowledge events from Unacknowledged on the main event page when you are assigned to the event’s notification policy. If the control is unavailable, confirm your account or role is listed in the policy Notify step.

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FDD Reports from a device

Open FDD from the device More menu (or from an area). FDD Reports lists events and alarms for that equipment.
Active lists events and alarms that are currently open on the device.
FDD Reports Active tab with Discharge Air Temp Low Limit fault and date range

Active FDD reports for the device

Each row shows the fault name and occurrence window. Tap a row to open the summary sheet, then Event Details.

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Compare to web

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Next steps

Event dashboards

Review Active and Historical FDD KPIs.

Manage FDD faults

Inspect fault lifecycle metrics and trends.

FDD overview

Choose the right FDD screen for the job.
Last modified on August 18, 2026