Event dashboards on mobile

Event dashboards show KPI cards and charts for FDD. They match FDD dashboards on the web. Open them from the FDD Events header when you need a summary view instead of only the event table.

When to use Active vs Historical

Mode	Use for	Typical question
`Active`	Open events and incidents right now	“What is open, how urgent is it, and who owns it?”
`Historical`	Closed or past items over a date range	“How busy was last week, and is acknowledgment getting slower?”

Both modes share the same chart types. The numbers change with the time window and whether items are still open.

Open dashboards

Open FDD Events

Launch FDD Events from the building app launcher.

Select Active or Historical

Use the header dropdown. Active shows open-event KPIs. Historical shows period averages and trends.

Align filters

Use the filter icon so cards match the same area, priority, and date chips as the list.

Return to triage

Switch back to Events or Incidents in the header dropdown when you need to acknowledge or open a record. See Events on mobile.

Active
Historical

Active puts summary cards at the top of FDD Events.

Active FDD dashboard with Ongoing Events 2, Ongoing Incidents 1, High Priority Events 0, and secondary metrics for affected areas and acknowledgment — Summary KPI cards with 8-hour trends

Card	What it tells you
`Ongoing Events` / `Ongoing Incidents`	Current open count with an 8-hour trend
`High Priority` / `Escalated`	Critical load that needs attention first
`Affected Areas` / `Avg Duration`	Where impact is concentrated and how long items stay open
`Ack'ed Ratio` / `Avg Ack'ed Time`	How quickly the team acknowledges work

Scroll for charts that break down open events by area, routine, priority, device type, resolution, and assignee.

Active assignees table with 2 events and 1 hour duration plus Floor 2 range control — Assignees and floor filter

The Assignees table lists open events by owner. Use the floor range control to focus charts on a specific area.

Active chart reference

Chart	Shows
`Affected Areas`	Open events by floor or zone
`Routines`	Active events by fault name, with priority and average duration
`Priority`	Share of events at each severity
`Domains`	Fault category such as cooling or heating
`Affected Device Types`	Equipment types involved (for example, FCU or VAV)
`Relative Impact`	Event load across areas or systems
`Resolution`	Acknowledged versus unacknowledged
`Duration and Count Overview`	Event count compared with time open

Active Affected Areas bar chart showing Floor 2 with 2 events — Affected areas by floor

Active Routines chart for Temperature Less than Setpoint with Alert count 2 and average duration 1.21 hours — Routines with severity breakdown

Historical shows closed-period analytics at the top of FDD Events.

Historical FDD dashboard with Daily Avg Events 55, Daily Avg Incidents 6, and acknowledgment metrics — Daily average KPI cards with previous-period trends

Card	What it tells you
`Daily Avg Events` / `Daily Avg Incidents`	Volume versus the prior period
`Daily Avg High Priority` / `Escalated`	Severity trends
`Daily Avg Affected Areas` / `Duration`	Scope and time to close
Daily average acknowledgment metrics	Acknowledgment performance over time

Scroll for charts that summarize closed events by area, routine, priority, device type, resolution, trends, and assignee.

Historical Count and Duration Trend line chart peaking May 27 to 29 and Operation Daily Overview heatmap — Count trend and daily operation heatmap

Count & Duration Trend plots volume and time open across the selected date range. Operation Daily Overview compares events, acknowledgments, and escalations by day.

Historical chart reference

Chart	Shows
`Affected Areas`	Closed events by floor or zone
`Routines`	Closed events by fault name
`Priority`	Share of events at each severity
`Domains`	Fault category such as cooling or heating
`Affected Device Types`	Equipment types involved
`Relative Impact`	Event load across areas or systems
`Resolution`	Acknowledged versus unacknowledged
`Duration and Count Overview`	Event count compared with time open
`Count & Duration Trend`	Volume and duration over the date range
`Operation Daily Overview`	Events, acknowledgments, and escalations by day
`Escalated Events`	When events escalated during the period
`Assignees`	Closed events by owner with counts and duration

Historical Escalated Events timeline and assignees table with 2 events — Escalated events and assignees

Customize layouts on web

Dashboard composition, card types, and building-wide defaults are configured on the web. Mobile shows the published definitions for your role.

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Operations

Analytics

Fault detection and events

Functional testing

Reference

When to use Active vs Historical

Open dashboards

Customize layouts on web

Next steps

Events on mobile

FDD overview

​When to use Active vs Historical

​Open dashboards

​Customize layouts on web

​Next steps

Events on mobile

FDD overview

When to use Active vs Historical

Open dashboards

Customize layouts on web

Next steps