AssetOps and work orders in Cloud BMS

When AssetOps is enabled for a client organization, users with access see AssetOps and Work orders in the Cloud BMS building sidebar. You can open the full AssetOps building experience or work directly in Work orders without leaving Cloud BMS. Work orders in Cloud BMS use the same building-level AssetOps capabilities as the standalone AssetOps app: list and filter work, create orders, open details, bulk edit, and export data. For portfolio-wide views and configuration, see AssetOps.

Enable AssetOps per building in Launchpad before the modules appear in Cloud BMS. This is separate from FDD work orders, which generate CMMS tickets from fault events.

At the building level, the left sidebar includes module links alongside systems, devices, and points.

Module	Purpose
AssetOps	Opens the AssetOps building application in a new context. Use it for assets, schedules, asset discovery, teams, and other building maintenance modules.
Work orders	Opens the building work orders list inside Cloud BMS. Use it for day-to-day work order triage and updates.

Both modules require AssetOps to be enabled for the building. If you do not see them, confirm product enablement with your administrator.

Work order list

Select Work orders in the building sidebar to open the list for that site.

Status summary cards

Select a card to filter the table by status.

Status	Description
Open	Created but not yet started
In progress	Currently being worked on
On hold	Paused
For review	Completed work awaiting review
Completed	Finished work
Failed	Work that did not complete successfully
Cancelled	Cancelled work orders
Overdue	Past due date and not completed

List actions

Search — Filter the table by text across visible fields
Focus mode — Show work orders that need immediate attention (SLA breached, warnings, high priority). See Focus mode.
Filters — Open the filter panel. See Custom filters.
+ Create work order — Start a new work order. See Create a work order.
Edit and Delete — Appear when you select one or more rows
Vertical ellipsis menu — Additional actions such as Export

Select a Title link or the external-link icon beside the title to open the work order detail page. The detail experience matches Building work orders in AssetOps.

Table columns

Use the column control and horizontal scroll to show all fields.

Column	Description
Title	Work order name as a link, with work order ID below (for example, `WO-10205`)
Status	Current lifecycle status
Work type	Program type (for example, corrective maintenance, preventive maintenance, inspection)
Asset	Asset the work applies to
Located in	Building area or location hierarchy
Priority	Priority level from Priority & SLA
Schedule	Source schedule name and ID. Select the link to open the schedule on the building schedules page.
Tasks	Task count or summary
Deficiency	Linked deficiency or inspection finding when applicable
SLA status	SLA state (for example, on track, warning, breached)
Created date	Date the work order was created
Start date & time	Scheduled or actual start
Due date & time	Target completion date and time
Logged time	Total time logged on the detail page
Assignee	User assigned to the work
Team assigned	Team assigned to the work
Category & issue	Category and issue type
Follow up	Indicates whether follow-up work is required or pending

Export

Open the vertical ellipsis menu in the list header and select Export to download work order data.

Custom filters

Select Filters to narrow the list.

Work Orders filters sidebar with Created Date, Start Date and Time, Due Date and Time, Work Type, Inspection Type, and Priority fields — Work order filters for dates, work type, inspection type, and priority

Filter	Description
Created date	Date range when work orders were created
Start date & time	Scheduled or actual start range
Due date & time	Target completion range
Work type	Preventive maintenance, corrective maintenance, inspection, or other types
Inspection type	Inspection category for inspection work orders
Priority	Priority level

Additional filters such as category, assignee, and asset are documented on Building work orders. Select Clear all to reset filters.

Bulk edit work orders

Update multiple work orders from the list.

Work Orders list with rows selected and Edit and Delete buttons enabled in the toolbar — Select rows to enable Edit and Delete in the toolbar

Select work orders

Use row checkboxes or the header checkbox to select work orders.

Open bulk edit

Select Edit in the toolbar.

Choose fields and save

Enable the checkbox for each field you want to change, enter values, then select Save. Changes apply to every selected work order.

Any changes you save apply to all selected work orders. Bulk Delete permanently removes selected records and cannot be undone.

Date

Target due date and time for selected work orders.

Dropdown

User assigned to the selected work orders.

Dropdown

Team assigned to the selected work orders.

Dropdown

Lifecycle status for selected work orders.

Field

Optional note recorded with a status change.

Create a work order

Select + Create work order to add corrective or other generic work for the current building.

Create Work Order form with Title, Work Type, Asset, Located In, Category, Issue Type, Priority, Description, and Attachments upload — Create Work Order form in Cloud BMS for the open building

The form matches the building create flow. Required fields include Title, Work type, Category, Issue type, and Priority. Routing and dispatch may prefill Assign team and Assignee when rules exist. Select Save to create the work order, then open it from the list to manage tasks, logged time, and follow-ups on the work order detail page.

Work order detail page

Select a Title link from the list to open the detail page in building context. The header shows the work order name, ID badge, comment icon, and a vertical ellipsis menu for actions such as status history and delete.

Work order Details tab in Cloud BMS showing Completed status, Schedule and Log link, Asset link, and Tasks with 6 of 6 completed — Work order detail page with Details tab, schedule log link, asset link, and task checklist progress

The Details tab includes General information (status, dates, work type, assignee, schedule log, and asset links) and a Tasks checklist with Update multiple for bulk task updates. Attachments and Follow-ups tabs match the Building work orders reference.

Open AssetOps from Cloud BMS

Select AssetOps in the building sidebar to open the AssetOps building application. From there you can manage assets, schedules, asset discovery, and other modules documented in the AssetOps product guide. Use Work orders in Cloud BMS when you only need the work order list and detail flows without switching applications.

Building work orders

Full reference for list actions, detail tabs, tasks, logged time, and follow-ups.

AssetOps overview

Portfolio and building workflows for maintenance operations.

Enable AssetOps

Turn on AssetOps per client and building in Launchpad.

FDD work orders

CMMS work orders generated from FDD fault events, not AssetOps maintenance work orders.

Get Started

Portfolio Level

Data Sources

Devices

Points

Systems & Areas

Graphics

Scheduling & Optimization

Trends

Documents

AssetOps

Reference

Building sidebar modules