Work order fields and statuses

Look up the values that repeat across AssetOps work order views. To create, filter, or manage work orders, see Building work orders. For how work types differ, see Work order basics.

Statuses

Statuses drive the summary cards on both the building and portfolio work order lists. Overdue is derived from the due date rather than set manually.

Status	Description
Open	Created but not yet started
In progress	Currently being worked on
On hold	Paused
For review	Completed work awaiting review
Completed	Finished work
Failed	Work that did not complete successfully
Cancelled	Cancelled work orders
Overdue	Past due date and not completed

List columns

The building work order list supports the full column set below. The portfolio list shows a subset by default and reveals the rest through the column control.

Column	Description
Title	Work order name as a link, with work order ID below (for example, `WO-10171`). An external-link icon opens the linked Cloud BMS device when applicable.
Status	Current lifecycle status (for example, Open, In progress)
Work type	Program type (for example, preventive maintenance, corrective maintenance, inspection)
Asset	Asset the work applies to
Located in	Building area or location hierarchy for the work
Priority	Priority level from Priority & SLA
Schedule	Source schedule name and ID when the work order came from a schedule (for example, `SCH-02238`)
Tasks	Task count or summary for work on the order
Deficiency	Linked deficiency or inspection finding when applicable
SLA status	SLA state (for example, on track, warning, breached)
Created date	Date the work order was created
Start date & time	Scheduled or actual start
Due date & time	Target completion date and time
Logged time	Total time logged on the logged time section of the detail page
Assignee	User assigned to the work
Team assigned	Team assigned to the work
Category & issue	Category and issue type
Follow up	Indicates whether follow-up work is required or pending

Filter criteria

These criteria are available in the Filters panel on the work order list.

Filter	Description
Category	Work order category (for example, HVAC, plumbing)
Issue type	Issue type within a category
Assign team	Team assigned to the work order
Assignee	User assigned to the work order
Vendor	Vendor assigned to the work order
Asset	Asset associated with the work order
Area	Area associated with the work order
Due date	Due date range
Region	Geographic or organizational grouping (portfolio lists)

Bulk edit fields

Bulk edit updates only the fields you enable. Values apply to every selected work order.

Dropdown

Lifecycle status for selected work orders. Supports bulk completion when the status transition is valid.

Date

Target due date and time for selected work orders.

Dropdown

Priority level for selected work orders.

Dropdown

User assigned to the selected work orders.

Dropdown

Team assigned to the selected work orders.

Date

Completion date for selected work orders. Use when completing work in bulk, including HSSE workflows.

Field

Optional note recorded with a status change.

Detail page fields

The General information section of the work order detail page shows these fields.

Field	Description
Status	Lifecycle status (for example, Open, In progress, Completed)
Start date & time	When work is scheduled or started
Due date & time	Target completion date and time
Completion date & time	When the work order was completed
Work type	Program type (for example, preventive maintenance, corrective maintenance)
Assignee	User assigned to the work
Team assigned	Team assigned to the work
Estimated time	Planned duration for the work order
Schedule and log	Link to the source schedule log when the work order came from a schedule
Asset	Link to the linked asset record
Located in	Building area for the work
Vendor	Assigned vendor
Created by	User who created the work order
Created at	Creation date

Detail page tabs

Tab	Purpose
Details	General information, task checklist, and logged time
Attachments	Files linked to the work order
Follow-ups	Related and external follow-up work orders

Task completion fields

When you mark a task Done, complete the compliance form.

Field	Description
Compliant	Whether the item inspected meets requirements (Yes or No)
Corrective action taken	Whether corrective work was performed when not compliant
Note	Required notes about the result

Which of these fields are mandatory depends on your completion policies.

Asset fields

Fields on assets that work orders link to.

Notification events

Work order events that can trigger alerts.

Get Started

Portfolio level

Building level

Reference

Statuses

List columns

Filter criteria

Bulk edit fields

Detail page fields

Detail page tabs

Task completion fields

Asset fields

Notification events

​Statuses

​List columns

​Filter criteria

​Bulk edit fields

​Detail page fields

​Detail page tabs

​Task completion fields

​Related reference

Asset fields

Notification events

Statuses

List columns

Filter criteria

Bulk edit fields

Detail page fields

Detail page tabs

Task completion fields

Related reference