Notification events

Look up every work order event AssetOps can notify on, along with its delivery methods and recipient options. To configure notifications, see Notification settings.

Delivery methods

Method	Description
Push	Sends a push notification, including to the mobile app
Email	Sends an email to the selected recipients

Recipient types

Recipient	Who receives the notification
Current assignee	User currently assigned to the work order
Lead member	Lead member responsible for the work order
Team assigned	All members of the assigned team
User role recipients	Every user with a selected KODE OS role
Custom recipients	Named users, regardless of role

Events

Each event has its own delivery methods and recipients. Two events add a day threshold.

Toggle & Configure

Send a notification when a new work order is created

Show Configuration Options

Checkbox

Send a push notification to selected recipients

Checkbox

Send an email notification to selected recipients

Checkbox

Send notifications to the current assignee of the work order

Checkbox

Send notifications to the lead member responsible for the work order

Checkbox

Send notifications to all members assigned to the work order

Dropdown Selector

Send notifications to users of a specific KODE OS role

Dropdown Selector

Send notifications to selected users, regardless of role

Toggle & Configure

Send a notification when a new work order has been assigned

Show Configuration Options

Checkbox

Send a push notification to selected recipients

Checkbox

Send an email notification to selected recipients

Checkbox

Send notifications to the current assignee of the work order

Checkbox

Send notifications to the lead member responsible for the work order

Checkbox

Send notifications to all members assigned to the work order

Dropdown Selector

Send notifications to users of a specific KODE OS role

Dropdown Selector

Send notifications to selected users, regardless of role

Toggle & Configure

Send a notification when a work order has been updated

Show Configuration Options

Checkbox

Send a push notification to selected recipients

Checkbox

Send an email notification to selected recipients

Checkbox

Send notifications to the current assignee of the work order

Checkbox

Send notifications to the lead member responsible for the work order

Checkbox

Send notifications to all members assigned to the work order

Dropdown Selector

Send notifications to users of a specific KODE OS role

Dropdown Selector

Send notifications to selected users, regardless of role

Toggle & Configure

Send a notification when the status of a work order has been updated

Show Configuration Options

Checkbox

Send a push notification to selected recipients

Checkbox

Send an email notification to selected recipients

Checkbox

Send notifications to the current assignee of the work order

Dropdown Selector

Send notifications to users of a specific KODE OS role

Dropdown Selector

Send notifications to selected users, regardless of role

Toggle & Configure

Send a notification when a work order has been deleted

Show Configuration Options

Checkbox

Send a push notification to selected recipients

Checkbox

Send an email notification to selected recipients

Checkbox

Send notifications to the current assignee of the work order

Dropdown Selector

Send notifications to users of a specific KODE OS role

Dropdown Selector

Send notifications to selected users, regardless of role

Toggle & Configure

Send a notification when a work order is due soon for completion

Show Configuration Options

Checkbox

Send a push notification to selected recipients

Checkbox

Send an email notification to selected recipients

Checkbox

Send notifications to the current assignee of the work order

Checkbox

Send notifications to the lead member responsible for the work order

Checkbox

Send notifications to all members assigned to the work order

Dropdown Selector

Send notifications to users of a specific KODE OS role

Dropdown Selector

Send notifications to selected users, regardless of role

Number

Specifies the number of days before the due date to send the notification

Toggle & Configure

Send a notification when an overdue work order remains unresolved

Show Configuration Options

Checkbox

Send a push notification to selected recipients

Checkbox

Send an email notification to selected recipients

Checkbox

Send notifications to the current assignee of the work order

Checkbox

Send notifications to the lead member responsible for the work order

Checkbox

Send notifications to all members assigned to the work order

Dropdown Selector

Send notifications to users of a specific KODE OS role

Dropdown Selector

Send notifications to selected users, regardless of role

Number

Specifies the number of days that have passed since the work order’s due date

Events with thresholds

Event	Threshold field	Effect
Work order due soon	Days before due date	Sends the notification this many days ahead of the due date
Work order still overdue	Days past due date	Sends the notification this many days after the due date passes

Work order fields

Statuses and fields the notification events respond to.

Completion policy options

Rules that control when a work order can close.

Get Started

Portfolio level

Building level

Reference

Delivery methods

Recipient types

Events

Events with thresholds

Work order fields

Completion policy options

​Delivery methods

​Recipient types

​Events

​Events with thresholds

​Related reference

Work order fields

Completion policy options

Delivery methods

Recipient types

Events

Events with thresholds

Related reference