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In AssetOps, vendors are created at the portfolio-level and represent the external companies and service providers that carry out maintenance activities. Vendors are shared across all buildings in your portfolio, providing a single, consistent list available throughout. Adding vendors and assigning users as vendor members allows you to link the right provider to work orders and track who is responsible for outsourced maintenance and repairs. You can assign vendors when creating work orders.

Add Vendors

To add a new vendor, follow the steps outlined below.
1

Open the Vendors section

In AssetOps, navigate to the Vendors section in the portfolio-level sidebar.
2

Click + Add Vendor

Once inside Vendors, click the + Add Vendor button to open the creation form.
3

Enter vendor details

Enter the Name (required) and Website (optional) for the new vendor.
4

Create

Click Create to add the vendor. The new vendor appears in the list.

Assign Members

To assign members to a vendor, follow the steps outlined below.
After creating a vendor, you must add members who will act as vendor users and manage work orders associated with that vendor. User profiles for vendors are created and managed in Launchpad.
1

Open the Vendors section

In AssetOps, navigate to the Vendors section in the portfolio-level sidebar.
2

Select a vendor

Select a vendor from the list. You will be redirected to its dedicated page.
3

Assign users

Once inside the vendor’s dedicated page, click + Assign and select the users you want to assign as vendor members.
4

Save

Click Save to assign the users as vendor members.

Manage Vendors

The Vendors section lists all available vendors for the building. Each vendor has a dedicated page where you can view and manage that vendor’s details. To manage a vendor, follow the steps outlined below:
1

Open a building from the portfolio

From the portfolio-level, navigate to the Vendors section.
2

Select a vendor

Select a vendor from the list. You will be taken to that vendor’s page.
3

Manage the vendor

Once inside the vendor’s dedicated page you can complete the following actions:
  • Use the icon to edit the vendor details.
  • Use the icon in the upper right corner to delete the vendor.
  • Use the icon on a users row to unassign the user from the vendor.
  • User the +Assign button to assign a new user to the vendor.
Last modified on March 23, 2026