Discrepancy reports

Discrepancy reports compare asset data between two sources at the building level. Use them to find assets that exist in one source but not another, or fields that differ between matched assets. Reports help you validate data after asset discovery or when you integrate external systems such as a CMMS or data hub. Open a building from Buildings, then select Discrepancy reports in the building sidebar.

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View discrepancy reports

The Discrepancy reports page lists reports created for the building. Use Search and Filters to find reports. Select + Create report to start a new comparison.

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Create a discrepancy report

Creating a report uses a two-step wizard: Select data sources and Choose fields to compare.

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Step 1: Select data sources

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Step 2: Choose fields to compare

Select the fields AssetOps compares between matched assets, such as:

• IP address
• MAC address
• Model number
• Serial number
• Manufactured by
• Firmware version

Select Generate report to run the comparison. Use Go back to change data sources, or Cancel to exit.

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Report details

Select a report from the list to open its detail page. The page has three tabs: Missing assets, Asset discrepancies, and Overview.

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Missing assets tab

Lists assets that exist in the primary source but are missing from the secondary source (or vice versa, depending on report configuration). The table includes asset attributes such as Name, Category, Type, Area, and the fields you selected during report creation. Select an asset Name to open that asset’s detail page in the Assets module. Use Search, Download, and Filters to work with the list. Resolve missing assets by updating source data or linking assets in asset discovery.

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Asset discrepancies tab

Lists assets that exist in both sources but have different values for one or more compared fields. Select an asset Name to open its detail page in the Assets module. Review Field discrepancies for each asset before you update records. When no mismatches exist, the tab shows No asset discrepancies.

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Overview tab

Summarizes report results and configuration. Summary cards typically include: The Details section shows report Name, Status, Primary data source, and Secondary data source. Change Status from the dropdown when review is complete. The Fields compared section lists every field included in the report, such as IP address, serial number, and firmware version.

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