Connect Accruent to KODE OS for reservations data integration
Overview
Use this integration to sync Accruent EMS scheduling with KODE OS. You discover resources, collect workspace and event reservation data, and use snapshots for reporting across your portfolio.Supported Capabilities
- Discover Devices & Points
- Collect Sensor Data
- Collect Non-Sensor Data
Prerequisites
- An active account with Accruent and access to their API or developer portal
- Username and password credentials for the Accruent system
- KODE OS environment with access to Data Sources
Configure Connector in KODE OS
- Navigate to Data Sources in your building
- Click API Catalog and search for Accruent
- Click + Add Datasource
- Fill in the fields below and complete the three-page setup flow
Discover Devices and Points
After configuring the connector, click Discover on the connector detail page. KODE OS will query the Accruent system and return a list of available devices and their data points. Review the discovered items and select the devices you want to register in KODE OS. For more details on the discovery process, see the Discovery guide.Devices and Points
When you discover devices from Accruent, KODE OS maps them to the following device types and data points:Presence / Occupancy Sensor
Canonical Type:presenceDetection
What Data You Get
Point History
Time-series readings including room_active, room_occupied, collected at regular intervals from connected devicesBookings
Space reservation records including attendees, check-in/out times, confirmation status, and room/space details KODE OS maps Accruent data to these standard fields:Polling Schedule
- Point History — Default polling: 5 minutes (min: 5 minutes, max: 1 hours)
- Booking — Default polling: 5 minutes (min: 5 minutes, max: 1 days)
Use Cases
Once connected, this integration enables you to:- Centralize space and resource booking data across platforms
- Track no-show rates and actual utilization versus bookings
- Coordinate meeting room conditions (HVAC, lighting) with reservation schedules
Troubleshooting
Authentication or connection error
Authentication or connection error
Verify that the credentials are correct and have not expired. Check that the URL is reachable from the KODE OS environment. Verify the username and password are correct and the account has not been locked in the Accruent system.
Discovery returns no devices
Discovery returns no devices
Verify the connector credentials have sufficient permissions in the Accruent system to list devices. Run a test connection first to confirm connectivity. Some systems require specific API scopes or roles for device enumeration.
Data collection stops or gaps appear
Data collection stops or gaps appear
Check the connector status on the Data Sources page. If the status shows an error, review the error logs on the connector detail page. Common causes include expired credentials, network changes, or rate limiting by the Accruent API.