CloudGate

Connect CloudGate to KODE OS for reservations data integration

Overview

Use this integration to connect CloudGate visitor identity and access workflows to KODE OS. REST pulls and webhooks feed reservation and visitor-related data into the platform, including where actions are enabled for your connector.

Property	Value
System Type	Reservations
Communication	REST + Webhook
Collection	Pull
Collection Mode	SNAPSHOT
Actions	Supported

Supported Capabilities

Collect Sensor Data
Receive Webhook Data

Prerequisites

An active account with CloudGate and access to their API or developer portal
OAuth client credentials (Client ID and Client Secret) from the CloudGate developer portal
KODE OS environment with access to Data Sources

Generate API Credentials

Log in to the CloudGate developer portal or admin console
Navigate to the API or developer settings section
Create a new API application or client
Note the Client ID and Client Secret — you will need these when configuring the connector in KODE OS

Configure Webhook

This integration uses webhooks for real-time data delivery. After creating the connector in KODE OS:

Copy the webhook URL provided on the connector detail page
In the CloudGate platform, navigate to the webhook or notification settings
Add a new webhook endpoint using the KODE OS URL
Configure the authentication header as specified on the connector detail page
Save and enable the webhook

Configure Connector in KODE OS

Navigate to Data Sources in your building
Click API Catalog and search for CloudGate
Click + Add Datasource
Fill in the fields below and complete the three-page setup flow

Field	Required	Type	Description
URL	Yes	text	The base URL or IP address of the external system
Location ID	Yes	text	The location identifier in the external system
Application ID	Yes	password	The application ID from the vendor’s developer portal
Client Secret	Yes	password	The OAuth client secret from the vendor’s developer portal

Devices and Points

Point	Display Name
`200`	200
`401`	401
`LogIn`	LogIn
`LogOut`	LogOut

What Data You Get

Bookings

Space reservation records including attendees, check-in/out times, confirmation status, and room/space details KODE OS maps CloudGate data to these standard fields:

KODE Field	Source Field	Notes
id	`visitId`	—
checkInDateTime	`actionDateTimeMillis`	—
checkOutDateTime	`actionDateTimeMillis`	—
createdAt	`actionDateTimeMillis`	—
createdBy	`createdBy`	—
isCanceled	`false`	—
updatedAt	`actionDateTimeMillis`	—
updatedBy	`createdBy`	—
updatedAt	`actionDateTimeMillis`	—
canceledAt	`actionDateTimeMillis`	—
updatedBy	`updatedBy`	—
isCanceled	`true`	—
checkInDateTime	`actionDateTimeMillis`	conditional
checkOutDateTime	`actionDateTimeMillis`	conditional

Polling Schedule

Booking

For more details on collection modes, see the Data Collection guide.

Available Actions

Create Booking

Type: Write Creates a new visitor booking in CloudGate

Field	Type	Required	Input	Options / Default
Visit ID	STRING	Yes	Text Box	—
Purpose	STRING	Yes	Text Box	—
Start	DATE_TIME	Yes	Text Box	—
End	DATE_TIME	Yes	Text Box	—
Visitor ID	STRING	Yes	Text Box	—
Visitor Name	STRING	No	Text Box	—
Email	STRING	No	Text Box	—
Phone	STRING	No	Text Box	—
Host Name	STRING	No	Text Box	—
Action DateTime	DATE_TIME	Yes	Text Box	—
Created By	STRING	Yes	Text Box	—

Example Request

{
  "visit_id": "12345",
  "purpose": "example-value",
  "start": "2026-03-29T10:00:00Z",
  "end": "2026-03-29T10:00:00Z",
  "visitor_id": "12345",
  "action_datetime": "2026-03-29T10:00:00Z",
  "created_by": "example-value",
  "visitor_name": "example-value",
  "email": "ops@example.com"
}

Expected Result

KODE OS sends the action to the external API using the configured connector credentials
The external system returns success (typically HTTP 2xx) and processes the requested operation

Update Booking

Type: Write Updates an existing visitor booking in CloudGate

Field	Type	Required	Input	Options / Default
Visit ID	STRING	Yes	Text Box	—
Purpose	STRING	Yes	Text Box	—
Start	DATE_TIME	Yes	Text Box	—
End	DATE_TIME	Yes	Text Box	—
Visitor ID	STRING	Yes	Text Box	—
Updated By	STRING	Yes	Text Box	—

Example Request

{
  "visit_id": "12345",
  "purpose": "example-value",
  "start": "2026-03-29T10:00:00Z",
  "end": "2026-03-29T10:00:00Z",
  "visitor_id": "12345",
  "updated_by": "2026-03-29T10:00:00Z"
}

Expected Result

KODE OS sends the action to the external API using the configured connector credentials
The external system returns success (typically HTTP 2xx) and processes the requested operation

Cancel Booking

Type: Write Cancels an existing visitor booking in CloudGate

Field	Type	Required	Input	Options / Default
Visit ID	STRING	Yes	Text Box	—
Action DateTime	DATE_TIME	Yes	Text Box	—
Updated By	STRING	Yes	Text Box	—

Example Request

{
  "visit_id": "12345",
  "action_datetime": "2026-03-29T10:00:00Z",
  "updated_by": "2026-03-29T10:00:00Z"
}

Expected Result

KODE OS sends the action to the external API using the configured connector credentials
The external system returns success (typically HTTP 2xx) and processes the requested operation

Mark Attendance

Type: Write Records check-in/check-out for a visitor booking

Field	Type	Required	Input	Options / Default
Order Number	STRING	Yes	Text Box	—
Barcode	STRING	Yes	Text Box	—
Check-In Time	DATE_TIME	No	Text Box	—
Check-Out Time	DATE_TIME	No	Text Box	—

Example Request

{
  "OrderNumber": "example-value",
  "Barcode": "example-value",
  "CheckInTime": "2026-03-29T10:00:00Z",
  "CheckOutTime": "2026-03-29T10:00:00Z"
}

Expected Result

KODE OS sends the action to the external API using the configured connector credentials
The external system returns success (typically HTTP 2xx) and processes the requested operation

Update Booking Status

Type: Write Updates the status of a visitor booking in CloudGate

Field	Type	Required	Input	Options / Default
Event	STRING	Yes	Text Box	—
Visit ID	STRING	Yes	Text Box	—
Action DateTime	DATE_TIME	Yes	Text Box	—

Example Request

{
  "event": "example-value",
  "visit_id": "12345",
  "action_datetime": "2026-03-29T10:00:00Z"
}

Expected Result

KODE OS sends the action to the external API using the configured connector credentials
The external system returns success (typically HTTP 2xx) and processes the requested operation

For more details on how actions work, see the Actions guide.

Use Cases

Once connected, this integration enables you to:

Centralize space and resource booking data across platforms
Track no-show rates and actual utilization versus bookings
Coordinate meeting room conditions (HVAC, lighting) with reservation schedules

Troubleshooting

Authentication or connection error

Verify that the credentials are correct and have not expired. Check that the URL is reachable from the KODE OS environment. Ensure the Client ID and Client Secret match the values from the CloudGate developer portal.

Webhook data not arriving

Verify the webhook URL is correctly registered in the CloudGate platform. Check that the authentication header matches the value from the KODE OS connector detail page. Ensure the CloudGate system can reach the KODE OS webhook endpoint over the network.

Data collection stops or gaps appear

Check the connector status on the Data Sources page. If the status shows an error, review the error logs on the connector detail page. Common causes include expired credentials, network changes, or rate limiting by the CloudGate API.

Get Started

Capabilities

All Integrations

Overview

Supported Capabilities

Prerequisites

Generate API Credentials

Configure Webhook

Configure Connector in KODE OS

Devices and Points

What Data You Get

Bookings

Polling Schedule

Available Actions

Create Booking

Example Request

Expected Result

Update Booking

Example Request

Expected Result

Cancel Booking

Example Request

Expected Result

Mark Attendance

Example Request

Expected Result

Update Booking Status

Example Request

Expected Result

Use Cases

Troubleshooting

​Overview

​Supported Capabilities

​Prerequisites

​Generate API Credentials

​Configure Webhook

​Configure Connector in KODE OS

​Devices and Points

​What Data You Get

​Bookings

​Polling Schedule

​Available Actions

​Create Booking

​Example Request

​Expected Result

​Update Booking

​Example Request

​Expected Result

​Cancel Booking

​Example Request

​Expected Result

​Mark Attendance

​Example Request

​Expected Result

​Update Booking Status

​Example Request

​Expected Result

​Use Cases

​Troubleshooting

Overview

Supported Capabilities

Prerequisites

Generate API Credentials

Configure Webhook

Configure Connector in KODE OS

Devices and Points

What Data You Get

Bookings

Polling Schedule

Available Actions

Create Booking

Example Request

Expected Result

Update Booking

Example Request

Expected Result

Cancel Booking

Example Request

Expected Result

Mark Attendance

Example Request

Expected Result

Update Booking Status

Example Request

Expected Result

Use Cases

Troubleshooting