Launchpad provisioning follows a three-tier structure, where each tier manages the one below it. Organizations operate strictly within their tier, while trust settings enable controlled access across tiers without requiring separate credentials.
Provisioning Hierarchy
Provisioning in Launchpad follows a strict top-down hierarchy. Each tier holds authority over the one below it, and access always originates from a higher tier before a lower tier can use it.
KODE sits at the top of the hierarchy and is the sole entity that provisions channel partners. During this process, KODE grants the channel partner access to Launchpad and enables the KODE OS products they have requested. No other entity can create or modify a channel partner’s access.
Channel Partner Tier
Channel partners provision client organizations and control which KODE OS products each client can access, based on the terms of their agreement. A channel partner can provision any number of clients and manage their entire portfolio of clients directly from Launchpad.
Client Organization Tier
Once provisioned by a channel partner, a client organization operates independently within its own Launchpad environment. It adds buildings to its portfolio, manages its users, and creates KODE OS roles, requiring channel partner involvement only for product enablement.
Trust Settings
Trust settings allow organizations to invite users from another organization. When one organization trusts another, the trusted organization can invite users. By default, trust is one-way and does not provide reciprocity.
For more on how users and roles work across organizations, see Accounts and users. Last modified on March 12, 2026
