Connect Kone to KODE OS for elevator system data integration
Overview
Use this integration to connect KONE elevator and people-flow data to KODE OS. REST and webhooks deliver real-time lift status, events, and operational metrics for your connected assets.Supported Capabilities
- Collect Sensor Data
- Receive Webhook Data
Prerequisites
- An active account with Kone and access to their API or developer portal
- API key or token from the Kone platform
- KODE OS environment with access to Data Sources
Generate API Credentials
- Log in to the Kone developer portal or admin console
- Navigate to the API or developer settings section
- Create a new API application or client
- Note the Client ID and Client Secret — you will need these when configuring the connector in KODE OS
Configure Webhook
This integration uses webhooks for real-time data delivery. After creating the connector in KODE OS:- Copy the webhook URL provided on the connector detail page
- In the Kone platform, navigate to the webhook or notification settings
- Add a new webhook endpoint using the KODE OS URL
- Configure the authentication header as specified on the connector detail page
- Save and enable the webhook
Configure Connector in KODE OS
- Navigate to Data Sources in your building
- Click API Catalog and search for Kone
- Click + Add Datasource
- Fill in the fields below and complete the three-page setup flow
Devices and Points
What Data You Get
Movement Data
Movement tracking and people flow data including direction, count, and locationAudit Logs
Access and security event records including badge swipes, door access events, person identification, timestamps, and access results KODE OS maps the collected data to these standard fields:Polling Schedule
- Movement
- Audit Log
Use Cases
Once connected, this integration enables you to:- Monitor elevator call counts, wait times, and operational status
- Track elevator service intervals and maintenance needs
- Correlate elevator usage patterns with building occupancy data
Troubleshooting
Authentication or connection error
Authentication or connection error
Verify that the credentials are correct and have not expired. Check that the URL is reachable from the KODE OS environment. Ensure the Client ID and Client Secret match the values from the Kone developer portal.
Webhook data not arriving
Webhook data not arriving
Verify the webhook URL is correctly registered in the Kone platform. Check that the authentication header matches the value from the KODE OS connector detail page. Ensure the Kone system can reach the KODE OS webhook endpoint over the network.
Data collection stops or gaps appear
Data collection stops or gaps appear
Check the connector status on the Data Sources page. If the status shows an error, review the error logs on the connector detail page. Common causes include expired credentials, network changes, or rate limiting by the Kone API.