> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.kodelabs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Open Fasap

> Connect Open Fasap to KODE OS for work orders data

> Connect Open Fasap to KODE OS for work orders data integration

## Overview

Use this integration to connect Open Fasap to KODE OS. You can collect sensor and non-sensor work order data over REST with hybrid snapshot collection and use supported connector actions from Data Sources.

| Property            | Value                |
| ------------------- | -------------------- |
| **System Type**     | Work Orders          |
| **Communication**   | REST                 |
| **Collection**      | Hybrid (Pull + Push) |
| **Collection Mode** | SNAPSHOT             |
| **Actions**         | Supported            |

## Supported Capabilities

* Collect Sensor Data
* Collect Non-Sensor Data

## Prerequisites

* An active account with Open Fasap and access to their API or developer portal
* OAuth client credentials (Client ID and Client Secret) from the Open Fasap developer portal
* KODE OS environment with access to Data Sources

## Generate API Credentials

1. Log in to the Open Fasap developer portal or admin console
2. Navigate to the API or developer settings section
3. Create a new API application or client
4. Note the **Client ID** and **Client Secret** -- you will need these when configuring the connector in KODE OS

## Configure Connector in KODE OS

1. Navigate to **Data Sources** in your building
2. Click **API Catalog** and search for **Open Fasap**
3. Click **+ Add Datasource**
4. Fill in the fields below and complete the three-page setup flow

| Field               | Required | Type     | Description                                                |
| ------------------- | -------- | -------- | ---------------------------------------------------------- |
| **URL**             | Yes      | text     | The base URL or IP address of the external system          |
| **Client ID**       | Yes      | password | The OAuth client ID from the vendor's developer portal     |
| **Client Secret**   | Yes      | password | The OAuth client secret from the vendor's developer portal |
| **Username**        | Yes      | password | The username for authenticating with the external system   |
| **Password**        | Yes      | password | The password for authenticating with the external system   |
| **Site ID**         | Yes      | password | The site identifier in the external system                 |
| **API Building ID** | Yes      | password | The building or source identifier in the external system   |
| **Contract ID**     | Yes      | password | The contract identifier in the external system             |
| **Contract Number** | Yes      | password | The contract or service agreement number                   |

## Devices and Points

| Point             | Display Name    |
| ----------------- | --------------- |
| `New`             | New             |
| `FM_Criticity__c` | FM Criticity  c |
| `FM_Comment__c`   | FM Comment  c   |
| `FM_StartDate__c` | FM StartDate  c |

## What Data You Get

### Work Orders

Maintenance and service requests including title, description, status, priority, assignee, due dates, vendor response, resolution details, and cost estimates

KODE OS maps Open Fasap data to these standard fields:

| KODE Field          | Source Field                      | Notes                |
| ------------------- | --------------------------------- | -------------------- |
| **id**              | `id`                              | --                   |
| **woNumber**        | `caseNumber`                      | --                   |
| **description**     | `description`                     | --                   |
| **status**          | `status`                          | --                   |
| **priority**        | `PRIORITY_CONSTANTS.get(priority` | --                   |
| **category**        | `type`                            | --                   |
| **subCategory**     | `object`                          | --                   |
| **location**        | `location.name`                   | transformed          |
| **createdAt**       | `createdAt`                       | transformed          |
| **updatedAt**       | `modifiedAt`                      | transformed          |
| **startedAt**       | `startedAt`                       | transformed          |
| **lastComment**     | `comment`                         | --                   |
| **assetName**       | `asset.name`                      | transformed          |
| **customFields**    | `(custom fields)`                 | custom fields object |
| **id**              | `id`                              | --                   |
| **woNumber**        | `workOrderNumber`                 | --                   |
| **description**     | `description`                     | --                   |
| **status**          | `status`                          | --                   |
| **priority**        | `PRIORITY_CONSTANTS.get(priority` | --                   |
| **category**        | `type`                            | --                   |
| **subCategory**     | `subject`                         | --                   |
| **location**        | `location.name`                   | transformed          |
| **createdAt**       | `createdAt`                       | transformed          |
| **updatedAt**       | `updatedAt`                       | transformed          |
| **dueDate**         | `dueDate`                         | transformed          |
| **completedAt**     | `endedAt`                         | transformed          |
| **duration**        | `completionTimeInMinutes`         | --                   |
| **serviceProvider** | `serviceProvider`                 | --                   |
| **lastComment**     | `lastComment`                     | --                   |
| **assetName**       | `asset.name`                      | transformed          |
| **customFields**    | `(custom fields)`                 | custom fields object |

### Polling Schedule

* **WorkOrder** -- Default polling: 30 minutes (min: 30 minutes, max: 1 days)

For more details on collection modes, see the [Data Collection guide](/products/integrations/capabilities/data-collection).

## Available Actions

### Create Case

**Type:** Write

Creates a new maintenance case in OpenFASAP

| Field             | Type       | Required | Input     | Options / Default                                   |
| ----------------- | ---------- | -------- | --------- | --------------------------------------------------- |
| **Description**   | STRING     | Yes      | Text Area | --                                                  |
| **Problem Cause** | STRING     | Yes      | Drop Down | Dynamic: fetched from OpenFASAP symptoms API        |
| **Location**      | STRING     | No       | Drop Down | Dynamic: fetched from OpenFASAP sites/buildings API |
| **Equipment**     | STRING     | No       | Drop Down | Dynamic: fetched from OpenFASAP equipments API      |
| **Type**          | STRING     | Yes      | Drop Down | Static: type options                                |
| **Priority**      | STRING     | Yes      | Drop Down | Static: priority options                            |
| **Comment**       | STRING     | No       | Text Area | --                                                  |
| **Start Date**    | DATE\_TIME | No       | Text Box  | --                                                  |

#### Example Request

```json theme={null}
{
  "description": "example-value",
  "problemCause": "example-value",
  "type": "type options",
  "priority": "priority options",
  "location": "example-value",
  "equipment": "example-value"
}
```

#### Expected Result

* KODE OS sends the action to the external API using the configured connector credentials
* The external system returns success (typically HTTP 2xx) and processes the requested operation

For more details on how actions work, see the [Actions guide](/products/integrations/capabilities/actions).

## Use Cases

Once connected, this integration enables you to:

* Centralize maintenance requests and work order status from facility management systems
* Create and update work orders directly from KODE OS when issues are detected
* Track maintenance KPIs including response time, completion rate, and cost

## Troubleshooting

<AccordionGroup>
  <Accordion title="Authentication or connection error">
    Verify that the credentials are correct and have not expired. Check that the URL is reachable from the KODE OS environment. Ensure the Client ID and Client Secret match the values from the Open Fasap developer portal.
  </Accordion>

  <Accordion title="Data collection stops or gaps appear">
    Check the connector status on the Data Sources page. If the status shows an error, review the error logs on the connector detail page. Common causes include expired credentials, network changes, or rate limiting by the Open Fasap API.
  </Accordion>
</AccordionGroup>