> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.kodelabs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Datto

> Connect Datto to KODE OS for meters data

> Connect Datto to KODE OS for meters data integration

## Overview

Use this integration to bring Datto-managed switches, access points, and related network nodes into KODE OS as meter-style assets. You can discover devices and collect snapshot polled points—such as client counts, port activity, and connection status—for operational visibility next to your other building data.

| Property            | Value    |
| ------------------- | -------- |
| **System Type**     | Meters   |
| **Communication**   | REST     |
| **Collection**      | Pull     |
| **Collection Mode** | SNAPSHOT |

## Supported Capabilities

* Discover Devices & Points
* Collect Sensor Data

## Prerequisites

* An active account with Datto and access to their API or developer portal
* API key or token from the Datto platform
* KODE OS environment with access to Data Sources

## Generate API Credentials

1. Log in to the Datto platform or admin console
2. Navigate to the API settings, developer section, or account settings
3. Generate a new API key or token
4. Copy the key and store it securely -- you will need it when configuring the connector in KODE OS

## Configure Connector in KODE OS

1. Navigate to **Data Sources** in your building
2. Click **API Catalog** and search for **Datto**
3. Click **+ Add Datasource**
4. Fill in the fields below and complete the three-page setup flow

| Field              | Required | Type     | Description                                             |
| ------------------ | -------- | -------- | ------------------------------------------------------- |
| **URL**            | Yes      | text     | The base URL or IP address of the external system       |
| **API Key**        | Yes      | password | The API key for authenticating with the external system |
| **API Secret Key** | Yes      | password | The secret key for API authentication                   |

## Discover Devices and Points

After configuring the connector, click **Discover** on the connector detail page. KODE OS will query the Datto system and return a list of available devices and their data points.

Review the discovered items and select the devices you want to register in KODE OS.

For more details on the discovery process, see the [Discovery guide](/products/integrations/capabilities/discovery).

## Devices and Points

When you discover devices from Datto, KODE OS maps them to the following device types and data points:

### Meter

Canonical Type: `default`

| # | Point               | Description                                                                  | Unit | Writable | Collection |
| - | ------------------- | ---------------------------------------------------------------------------- | ---- | -------- | ---------- |
| 1 | `Active Clients`    | Number of currently connected clients                                        | --   | No       | Polling    |
| 2 | `Down`              | **True** -- Down is active / **False** -- Down is not active                 | --   | No       | Polling    |
| 3 | `Connection Status` | **True** -- device is connected / **False** -- device is disconnected        | --   | No       | Polling    |
| 4 | `Node Count`        | Cumulative count of events                                                   | --   | No       | Polling    |
| 5 | `Enable`            | **True** -- Enable is active / **False** -- Enable is not active             | --   | No       | Polling    |
| 6 | `Monitor Mode`      | **True** -- Monitor Mode is active / **False** -- Monitor Mode is not active | --   | No       | Polling    |
| 7 | `Total Ports`       | Total number of network ports                                                | --   | No       | Polling    |
| 8 | `Active Ports`      | Number of currently active network ports                                     | --   | No       | Polling    |

## What Data You Get

### Point History

Time-series readings including Active Clients, Down, Connection Status, Node Count, Enable, Monitor Mode, Total Ports, Active Ports, collected at regular intervals from connected devices

### Polling Schedule

* **Point History** -- Default polling: 15 minutes (min: 15 minutes, max: 1 days)

For more details on collection modes, see the [Data Collection guide](/products/integrations/capabilities/data-collection).

## Use Cases

Once connected, this integration enables you to:

* Aggregate utility consumption data (electricity, gas, water, steam) in a unified dashboard
* Detect abnormal consumption patterns and potential waste or leaks
* Generate utility cost reports and benchmark buildings in your portfolio

## Troubleshooting

<AccordionGroup>
  <Accordion title="Authentication or connection error">
    Verify that the credentials are correct and have not expired. Check that the URL is reachable from the KODE OS environment. Ensure the API key or token is valid and has not been revoked or expired in the Datto platform.
  </Accordion>

  <Accordion title="Discovery returns no devices">
    Verify the connector credentials have sufficient permissions in the Datto system to list devices. Run a test connection first to confirm connectivity. Some systems require specific API scopes or roles for device enumeration.
  </Accordion>

  <Accordion title="Data collection stops or gaps appear">
    Check the connector status on the Data Sources page. If the status shows an error, review the error logs on the connector detail page. Common causes include expired credentials, network changes, or rate limiting by the Datto API.
  </Accordion>
</AccordionGroup>