> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.kodelabs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Work Orders

> Create and configure work orders at the building level in AssetOps

Generic work orders are used to create one-time maintenance tasks focused on correcting issues and restoring asset operation. They help teams address unplanned problems quickly, minimize downtime, and maintain asset reliability.

You can generic work orders for **assets** and **areas**.

```mermaid actions={false} theme={null}
---
config:
  theme: neutral
---
flowchart LR
 subgraph s1["Work Order Types"]
        B2["Corrective Maintenance"]
  end
 subgraph s3["Assets"]
        I["Asset 1"]
        I1["Asset 2"]
        I2["Asset 3"]
  end
 subgraph s4["Areas"]
        AR1["Area 1"]
        AR2["Area 2"]
        AR3["Area 3"]
  end
    A["AssetOps"] --- B["Work Orders"]
    B -- Work Order Type --- B2
    B2 -- create work order for --- I & I1 & I2 & AR1 & AR2 & AR3

     B2:::Sky
     I:::Rose
     I1:::Rose
     I2:::Rose
     AR1:::Peach
     AR2:::Peach
     AR3:::Peach
    classDef Sky stroke-width:1px, stroke-dasharray:none, stroke:#374D7C, fill:#E2EBFF, color:#374D7C
    classDef Rose stroke-width:1px, stroke-dasharray:none, stroke:#FF5978, fill:#FFDFE5, color:#8E2236
    classDef Peach stroke-width:1px, stroke-dasharray:none, stroke:#FBB35A, fill:#FFEFDB, color:#8F632D
```

<Info>
  While the creation process remains consistent across both levels, users must manually designate a building when creating work orders from the portfolio-level.
</Info>

## Generic Work Order Configuration

To create a generic work order, follow the steps outlined below.

<Note>
  The following procedure outlines the steps for creating a generic work order at the building-level.
</Note>

<Steps>
  <Step title="Enter the building level">
    From the portfolio-level, navigate to the **Buildings** section and select a building.
  </Step>

  <Step title="Navigate to Work Orders">
    Navigate to the **Work Orders** section in the building-level sidebar.
  </Step>

  <Step title="Create Work Order">
    Click the `+ Create Work Order` button to create a new work order.
  </Step>

  <Step title="Configure General Details">
    Complete the required general details.

    <Warning>
      If you select an asset, the area is automatically assigned and the work order is created for the asset. To create a work order for an area instead, leave the asset field blank.
    </Warning>

    <Expandable defaultOpen={true} title="Example Configuration">
      | Field       | Configuration                                           |
      | ----------- | ------------------------------------------------------- |
      | Title       | `Replace HVAC filter - 3rd floor`                       |
      | Asset       | `HVAC Unit A-301`, `HVAC Unit A-302`, `HVAC Unit A-303` |
      | Area        | `Floor 3`                                               |
      | Category    | `Equipment`                                             |
      | Issue Type  | `Rplacement required`                                   |
      | Description | `Filter replacement required. Unit is overloaded.`      |
      | Attachments | `img1.png`, `replacement-cost.pdf`                      |
    </Expandable>
  </Step>

  <Step title="Configure Assignment Details">
    Complete the required assignment details.

    <Expandable defaultOpen={true} title="Example Configuration">
      | Field                                                                                                                                                                                                                                              | Configuration                                            |
      | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------- |
      | <Tooltip headline="Automatic Team Assignment" tip="When routing and dispatch is configured, the team is assigned automatically." cta="Configure routing and dispatch" href="/products/assetops/work-orders/routing-dispatch">Assign Team</Tooltip> | `Facilities Team`                                        |
      | Assignee                                                                                                                                                                                                                                           | `John Smith, Jane Doe, Will Jones`                       |
      | Vendor                                                                                                                                                                                                                                             | `ABC Maintenance (choose from dropdown, or leave blank)` |
    </Expandable>
  </Step>

  <Step title="Configure Timeline Details">
    Complete the required timeline details.

    <Expandable defaultOpen={true} title="Example Configuration">
      | Field             | Configuration           |
      | ----------------- | ----------------------- |
      | Start Date & Time | `03/19/2026, 10:00`     |
      | Due Date & Time   | `03/20/2026, 17:00`     |
      | Estimated Time    | `2` hours, `30` minutes |
    </Expandable>
  </Step>

  <Step title="Save">
    Click **Save** to create the work order.
  </Step>
</Steps>